Director, Solutions Engineering

Miami, Florida, United States · TE2, The Experience Engine · DSE_TE2


TE2, The Experience Engine, a division of accesso, provides consumer-facing enterprises an engine to drive personalization, recommendations and commerce for the physical world, in real-time. We believe every consumer facing business with physical locations will benefit from a machine-learning based platform that provides deep insights and recommendations for how consumers interact and ultimately spend with global brands.

Position Overview:

The Director, Solutions Engineering will work with global customers on some of the most innovative projects in the world. Use your leadership and technical experience to guide customers, partners and stakeholders as they incorporate the TE2 platform into their overall architecture. You are self-motivated with a proven track record of delivering results in software/technology sales or consulting. You will be responsible for engaging with customers throughout the entire lifecycle articulating the TE2 technical vision, formulating and designing solutions, advising and troubleshooting deployments, and overall accountability for the TE2 platform. In this role, you’ll also work closely with the Professional Services, Product Management, and Engineering teams to help continuously evolve TE2 products to better address customer needs. This role will require significant flexibility and travel in the U.S. (25% travel should be expected) with occasional international travel.

Some of what you will be working on:

Your team meets with business customers to understand their needs, looking for ways TE2 can help them compete. You educate not only customers, but also your team members about the capabilities of TE2 products. Next, you demonstrate the ability to think strategically about business, create technical definitions around customer objectives in complex situations, develop solution strategies, motivate and mobilize resources to deliver results.

Other challenges you will tackle include:

Your Background:

What We Offer:

Other Considerations:

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