Release Manager

Lake Mary, Florida, United States · Passport-Technical Services · PUS1817


Who We Are

accesso® is a world-wide software company delivering industry leading virtual queuing, eCommerce and ticketing solutions for the attractions, cultural and leisure industries. The accesso Passport ticketing suite was built for where your customers shop - whether at the front gate, on their computers at home or from their mobile phones. The attractions industry’s #1 eCommerce engine has sold 28+ million tickets online per year and processed over $1 billion transactions annually. Our innovative approach to up-selling, cross-selling and simply selling more are key differentiators of our proprietary hosted technology and an important component of maximizing revenue.

Position Overview

We need an experienced software Release Manager who will be responsible for the accesso Passport® Release Management lifecycle, which includes the scheduling, coordinating and management of software releases across multiple global applications. Releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, projects and programs. Where necessary, you’ll provide tools and services to help product management and project teams manage and deploy releases into production.

You will be responsible for implementing and managing release processes for code through development, test, and production environments. The Release Manager will work collaboratively across business, IT and development teams and will support developers and testers as they set up their build/dev/test environments.

This position will also work with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

Additional responsibilities will include:


You are an experienced Release Manager who has previously been responsible for enterprise-level application deployments in Agile environments. You are an effective communicator with an ability to work alongside cross-functional teams, building relationships with both technical and non-technical people. You are proactive in managing release cycles and process improvement and you thrive in a fast-paced setting. You're a problem solver who enjoys the occasional fire to put out.

What We Offer

Other Considerations

If you are interested in joining a team who values Passion, Commitment, Teamwork, Innovation and Integrity and what we’ve described above is YOU, then apply today and let’s talk!

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